FAQ

Pureté Health & Wellness is a high-end wellness clinic specializing in luxury skincare, medical aesthetics, holistic therapies, and personalized wellness services. Our goal is to help clients look and feel their best through non-surgical rejuvenation, RMT massage, IV therapy, acupuncture, and wellness and nutrition coaching in a calm, spa-like setting.

You can book an appointment in three easy ways: 📅 Online: Visit our website and schedule an appointment at your convenience. 📞 Call us: Our front desk team is happy to assist with bookings. 📍 In-person: Stop by our clinic and book directly at reception. We recommend booking in advance, as appointments fill up quickly.

🌟 Luxury meets science – Combining high-end aesthetics with medical expertise 🌟 Expert practitioners – RNs, RMTs, and holistic specialists 🌟 A customized, client-first approach – Tailored treatments for your unique needs 🌟 Relaxing, spa-like atmosphere – A peaceful retreat for self-care and rejuvenation

At Pureté Health & Wellness, we combine: ✔ A high-end, luxurious experience with top-tier service ✔ Advanced, science-backed treatments for skin, body, and wellness ✔ Highly trained professionals, including registered nurses, RMTs, and holistic practitioners ✔ A personalized approach tailored to each client’s unique needs Whether you’re here for Botox, PRP therapy, IV drips, or a relaxing massage, we ensure exceptional results with a premium experience.

Yes! Many clients combine services for a complete wellness experience. For example: 💉 Botox + PRP Facial for anti-aging and skin rejuvenation 💆 RMT Massage + Cupping Therapy for deep muscle relief 🧴 IV Therapy + Reflexology for hydration and relaxation Let us know your goals, and we’ll create a customized treatment plan.

Many insurance plans cover Registered Massage Therapy (RMT). We provide receipts for reimbursement, but coverage varies by provider—check with your insurance company for details.

It depends on the treatment: ✔ Botox & Fillers: Visible in 3–7 days, lasts 3–6 months ✔ PRP & Microneedling: Gradual improvement over 4–6 weeks, best after multiple sessions ✔ IV Therapy: Immediate hydration boost, long-term benefits with regular sessions ✔ Massage & Acupuncture: Instant relief with long-term benefits over multiple sessions We’ll provide a recommended treatment plan for long-lasting, natural-looking results.

Most treatments have minimal downtime, but some may cause: 🔸 Botox & Fillers: Minor redness or swelling (resolves in a few hours) 🔸 PRP & Microneedling: Mild redness for 24–48 hours 🔸 Cupping Therapy: Temporary marks from suction (fades in 3–7 days) 🔸 IV Therapy: Mild arm soreness at the injection site We provide detailed aftercare instructions for each service to ensure optimal results.

Yes! We customize each skincare and wellness treatment based on your skin type, concerns, and goals. Whether you have sensitive skin, acne-prone skin, or signs of aging, we will tailor the treatment to suit you.

If you're unsure, we offer free consultations to assess your needs and recommend the best services. Our experts will create a personalized plan based on your skin type, health goals, and preferences.

📅 Book an appointment today! Visit our website, call us, or stop by the clinic to begin your wellness journey. 📍 Pureté Health & Wellness – Elevate your beauty, health, and well-being.

Yes! All treatments are medically supervised and performed by licensed professionals, including registered nurses, RMTs, and certified practitioners. We use high-quality, medical-grade products and techniques for safety and effectiveness.

We specialize in a wide range of wellness, skincare, and holistic treatments, including: 💉 Medical Aesthetics: Botox, dermal fillers, PRP facials, microneedling 💆 Massage Therapy & Holistic Healing: RMT massage, cupping, acupuncture, reflexology 🩺 IV Therapy: NAD+, hydration drips, immunity boosters, beauty infusions 🥗 Wellness & Nutrition Coaching: Personalized plans for weight management, gut health, and overall well-being Each service is performed by highly trained professionals to ensure safety and results.

💳 Credit & debit cards 💵 Cash payments 💻 E-transfers (if arranged in advance) Direct billing for insurance may be available for RMT massage therapy—check with your provider.

Pricing varies depending on the service. For detailed pricing, please contact us or visit our website. Our team will be happy to provide a quote based on your specific needs.

We highly recommend booking in advance to secure your preferred time. Some treatments require preparation or consultation, so scheduling ahead is best.

We recommend arriving 10–15 minutes early for new clients to complete intake forms and relax before treatment.

We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. This ensures fairness to our clients and staff.

We are working on exclusive membership options for IV therapy, skincare treatments, and wellness services. Stay tuned for updates!

🌟 Highly trained professionals – Certified RMTs, acupuncturists, and holistic therapists 🌟 A luxury wellness experience – A serene, relaxing atmosphere designed for healing 🌟 Personalized treatments – Sessions tailored to your body’s needs and wellness goals

Yes! Most extended health insurance plans cover RMT. We provide receipts for reimbursement—check with your provider for details.

✔ Wear comfortable, loose-fitting clothing ✔ Stay hydrated before and after treatment ✔ Avoid heavy meals or caffeine before your session

RMT is a therapeutic, hands-on treatment performed by a licensed massage therapist to relieve muscle tension, improve circulation, and support rehabilitation. It is ideal for those experiencing: ✔ Chronic pain or muscle tightness ✔ Stress, anxiety, or tension headaches ✔ Post-injury recovery or rehabilitation ✔ Poor posture and mobility issues

Acupuncture is a traditional Chinese medicine practice that involves inserting thin, sterile needles into specific points on the body to restore balance, relieve pain, and enhance energy flow (Qi). It is commonly used for: ✔ Chronic pain relief (back, neck, arthritis, migraines, etc.) ✔ Stress & anxiety management ✔ Improving sleep & digestion ✔ Hormonal balance & fertility support ✔ Reducing inflammation & boosting immunity

Cupping is an ancient healing technique that uses suction cups to stimulate circulation, release muscle tension, and promote detoxification. It is commonly used for: ✔ Muscle pain & stiffness ✔ Improving circulation & lymphatic drainage ✔ Reducing inflammation & toxin buildup ✔ Boosting recovery & relaxation

Reflexology is a therapeutic foot massage based on the idea that specific points on the feet correspond to different organs and systems in the body. Applying pressure to these points promotes relaxation, reduces stress, and supports overall wellness.

If you're unsure, our expert therapists can help recommend the best treatment based on your needs: Massage Therapy (RMT): Ideal for muscle pain, relaxation, and stress relief. Cupping Therapy: Best for deep tissue tension and detoxification. Acupuncture: Effective for pain relief, anxiety, and holistic healing. Reflexology: Great for stress relief, improved circulation, and full-body wellness.

Massage therapy provides both physical and mental benefits, including: ✅ Relieves muscle tension & pain ✅ Reduces stress & anxiety ✅ Improves flexibility & range of motion ✅ Enhances blood circulation ✅ Speeds up recovery from injuries ✅ Supports relaxation & overall well-being

The frequency depends on your goals and lifestyle. Many clients choose: 1 session per week or bi-weekly for chronic pain or injury recovery 1 session per month for maintenance and relaxation During your consultation, your therapist will recommend the best schedule for you.

Our massage therapies can be customized to suit most health conditions. Please discuss any specific health concerns with our therapists so we can tailor the treatment to your needs.

Your first session includes: 1️⃣ Consultation – We discuss your concerns, medical history, and treatment goals. 2️⃣ Treatment – Your RMT will use techniques tailored to your needs, adjusting pressure for your comfort. 3️⃣ Post-Massage Guidance – Your therapist may recommend stretches or self-care tips for lasting benefits.

Your comfort is our priority! You can undress to your comfort level—only the area being worked on will be exposed, and you’ll be draped with a sheet for privacy.

Massage should be relaxing, not painful. Some deep tissue techniques may cause mild discomfort, but your therapist will adjust pressure based on your preference.

Holistic treatments aim to restore balance and promote healing in the body. Acupuncture can help alleviate pain and stress, while cupping is often used to improve circulation and relieve muscle tension.

✅ Reduces stress & anxiety ✅ Improves sleep & relaxation ✅ Boosts circulation & detoxification ✅ Supports digestive & immune health ✅ Relieves tension & pain It is a great choice for those who prefer a gentle, holistic therapy to support their health.

Most people feel little to no discomfort—the needles are extremely thin. Some experience a mild tingling, warmth, or pressure, but no sharp pain.

Yes! Acupuncture is performed by licensed professionals using sterile, single-use needles. It is a safe and effective treatment for a wide range of conditions.

This depends on your condition. Some clients feel relief after one session, while others need 4–6 sessions for long-term benefits. Your acupuncturist will create a personalized treatment plan.

1️⃣ Specialized cups are placed on the skin, creating suction that pulls blood flow to the area. 2️⃣ This reduces muscle tension, promotes healing, and enhances circulation. 3️⃣ Cups are removed after a few minutes, leaving temporary marks that fade within a few days.

Yes, cupping can leave round, red or purple marks where the cups were placed. These are not bruises—they are signs of improved circulation and toxin release and typically fade within 3–7 days.

Most people experience a warm, pulling sensation, but it should not be painful. Your therapist will adjust the suction level for your comfort.

Your therapist applies pressure to specific reflex points on the feet, stimulating nervous system responses that help balance and restore the body. Many people feel deeply relaxed during and after treatment.

Yes! Reflexology has been known to help with headaches, digestive issues, hormonal imbalances, and muscle pain by stimulating the body's natural healing processes.